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e-commerce
for online shopping and trading.
In
order for businesses to be competitive these days, it is necessary
to offer some form of on-line ordering and purchasing. We can
work with you to develop an on-line purchasing system specific
to your company.
Why trade online?
- your
online store is visible and open 24 hours per day and 7 days
per week
- you
and your customers can benefit from reducing costs through saving
on printed materials, order forms and costly sales procedures
- reducing
the time taken from your customer ordering through your virtual
store to the customer receiving the goods
- new
marketing options become available to you, increasing the potential
for cross-selling and targeting specific customer groups
- immediate
access to your customers for specific marketing campaigns
The
challenges faced
E-commerce opens up the market place, it allows your competitors
to evaluate your services, products and pricing structures easily
and allows your customers to compare prices and get the best deal
available.
So
what is e-commerce?
There are three main types of e-commerce:
Business to Business (B2B) - the development of partnerships and
alliances of suppliers of services and products in order to meet
customers needs Business to Consumer (B2C) - the selling of services
and products over the Internet to people who will use them Consumer
to Consumer (C2C) - here the business acts as a facilitator to
enable consumers to trade with each other online such as an online
auction
What
about payment?
Security, reliability and confidentiality are vital when taking
payments online. Having these components in place ensures:
- the
confidentiality of transaction details
- prevention
of the abuse of credit card details
- details
of the transaction such as amounts spent and products purchased
will be recorded accurately
Most
types of e-commerce involve the use of credit cards, this eliminates
the delays of other methods of payment such as sending a cheque
in the post.
There are three steps to making a payment
online:
1.
The customer makes a purchase on the web site by completing an
order form and submitting their credit card details. The details
are then transferred, over a Secure Socket Layer (SSL) which encrypts
them.
2. The seller processes the funds using the details provided
by the customer, when they have been checked.
3. The credit card company takes the funds from the customer's
bank and deposits them into the seller's account, the seller is
then notified that the funds are now in their bank account
4. The goods or service will be made available to the buyer.
You can build your own e-commerce website quickly and easily with
ZyWeb - no design or technical skills are needed.
If you don't have the time or inclination to build your own website
then choose the Timesaver option and let us build it for you.
©
ZyNet Ltd - established 1994
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